Digital Banking Summit – Innovation & Excellence Awards 2019
19 - 20 August, 2019 | Accra, Ghana
The main focus of this 2-day summit would be in the fields of Digital Business, Online Banking, Fintech, Digital Innovation in this sector as well as Emerging Payment Methods in the industry.
The banking industry’s efforts to shift to digital channels have been staggered, at best. Given the industry’s financial pressures and global economic uncertainties, there is an increased urgency and opportunity to adopt an all-inclusive approach to going digital and integrating that strategy across the banking ecosystem. Embracing a fully digital strategy requires end-to-end modernization of a bank’s infrastructure. Equally important, it requires a transition from an account-based view of banking customers to one that knows them as individuals and enhances the customer experience with relevant, convenient and personalized products and service.
For banks in Africa, many payments are transacted through mobile apps controlled by online-payments specialists and digital merchants. Payments represent the foothold for the entire banking relationship, and this base is under attack. Offering a strong Payment- Plan as part of a holistic strategy for digital banking is therefore an imperative for banks.
But to compete in this emerging arena, banks must meet the expectations of digital natives, delivering diverse tools to help customers make smart decisions across a range of financial services. They should begin by capturing their customers’ most frequent transactions with the new mobile channel and then proceed toward a fully digital relationship.
The Digital Banking Summit – Innovation & Excellence Awards 2019, brings together specialists and experts in banking, digital transformation and customer experience, to discuss, deliberate and share the best practices prevalent in the industry. Up to 250 senior experts ranging from Members of the board, C-level executives, Senior Vice Presidents, Vice Presidents, Directors and Heads of departments from the banking industry are invited and are expected to attend this event.
With Keynotes, Candid Conversations, Fire-Side Chat, Panels, and Focus sessions the summit aims to outline the challenges and opportunities within the industry, the content has been curated to educate, inspire and empower leaders to advance their pioneering strategies and integration - effectively cultivating their bottom line.
Registrations for delegates, media partners, speakers and sponsors are now open. Interested parties may contact ICSA at firstname.lastname@example.org / email@example.com or for more information, visit their website www.ghanadigitalbanking.com